Privacy Policy

Introduction

Readyy, Inc. dba Verow (“Verow,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and services (collectively, the “Services”). Verow provides AI agent-powered client management solutions designed for agencies.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Services.

Information We Collect

We collect information in several ways depending on how you interact with our Services.

Personal Information

When you create an account, subscribe to our Services, or contact us, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Company or agency name
• Job title or role
• Billing and payment information (processed by our third-party payment processors)
• Any other information you voluntarily provide to us

Usage Data

We automatically collect information about how you access and use our Services, including:

• Pages viewed and features used
• Time spent on pages
• Clickstream data and navigation paths
• Search queries within the platform
• Interaction with AI agent features
• Error logs and performance data

Device and Technical Information

We collect technical information about the devices and connections you use to access our Services, including:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Screen resolution
• Referring URLs
• Time zone and language preferences

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity, personalize your experience, and analyze usage trends. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our Services. For more details, see our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery. To provide, operate, and maintain our AI-powered client management platform and related features.
• Account Management. To create and manage your account, process transactions, and provide customer support.
• Improvement and Development. To understand how users interact with our Services, identify trends, and improve functionality, performance, and user experience.
• Communication. To send you service-related notices, updates, security alerts, and administrative messages. We may also send promotional communications with your consent, which you can opt out of at any time.
• Security and Fraud Prevention. To detect, prevent, and respond to security incidents, fraud, and other harmful or unauthorized activities.
• Legal Compliance. To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• AI Model Enhancement. To improve our AI agent capabilities and deliver more accurate, relevant results to our users. We do not use your client data to train general-purpose AI models shared with other customers.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers. We share information with trusted third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements. We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• With Your Consent. We may share your information for any other purpose disclosed to you at the time we collect the information or with your consent.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We may also retain your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. When your information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention policies.

Usage data and analytics information may be retained in aggregated, anonymized form for a longer period for statistical analysis and product improvement purposes.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Monitoring and logging of system activity
• Employee training on data protection practices

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct inaccurate or incomplete personal information.
• Deletion. You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing. You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.
• Data Portability. You may request a copy of your data in a structured, commonly used, and machine-readable format.
• Withdraw Consent. Where we rely on your consent to process your personal information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at willz@verow.io. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at willz@verow.io.

International Data Transfers

Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those of your jurisdiction.

By using our Services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

Third-Party Links

Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the content, privacy practices, or security of any third-party websites or services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page with a revised “Last Updated” date. We may also provide additional notice, such as an email notification or an in-app alert, for significant changes.

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: